Below are some of the most commonly asked questions about our digital editions. If you don't see the answer to what you are looking for, feel free to contact us and we will respond to your inquiry directly.
Great Question! Each year the video quality improves over the previous year, and the online streaming videos are now 16X better quality than the DVD edition. This means that the resolution is superior, the sound quality is better, and the colors are much more rich. DVDs can get lost or scratched/dirty and refuse to play. Online streaming editions will never have this problem! They are available anywhere you have Internet access. (See below for more information.)
The digital editions (or workshops as we like to call them) are yours to watch as often and for as long as you wish. Once you make a purchase you are free to access at any time.
You can view and engage the learning platform on any device or operating system (PC/MAC), including tablets and mobile phones. You can also view the workshop on a tevision equipped with a Roku, Apple TV or other internet or beaming capable device. The platform is 'fully responsive', meaning it will resize according to the screen you are using.
Legally speaking, no. The purchase you have made is for a single license only, however you are free to view it on as many devices as you wish, wherever you want. For a full disclosure of the license agreement, please visit our page.
If you have a technical question or a question about a product, we recommend you consider asking one of our sponsors or sources of supply. Inside each edition there are URL links to sponsor and manufacturer websites, folks that the instructor has already selected as your best place to seek out more detailed information. Please mention you are taking a Galli Publishing workshop, and they will be pleased to offer you all the support and guidance they can.
Note: Product handling and safety recommendations within the videos, text/narrative pages and website are suggested only. No warranty is made for the accuracy of information presented herein. Please consult the specific product manufacturer or the manufacturers' distributor for information on the safe use and handling of all materials, products, and appliances. See for further information on the limits of our liability and responsibility to you.
We are updating the site and fine tuning it almost daily so that you get the most out of using it. It's a fun platform, and we hope you enjoy using it. There are many more workshops planned for the months and years ahead, so we hope you will return often and see what's new.
The courses and digital editions are content rich. They were designed for viewing on networks with at least 5Mbps (5 megabits per second) playback quality, with ideal viewing quality at 20Mbps or greater available bandwidth. Home cable networks regularly provide at least 10-15 Mbps speed, with some such as those here in Southern California offering 120Mbps or more these days. Our most recent videos stream at 16-20Mbps in their highest quality however the video server will detect the quality (speed) of your network and reduce the quality of playback to suit your network. If you see the letters (HQ) or (HD) in the video player bar you can adjust the playback quality to meet the abilities of your network or viewing location.
To determine the playback quality of your connection, consider performing a ''. Visit the Ookla site where you can see what your actual load is on your network. Within your home the network is shared by all users so if you have a lot of kids and grandparents using the same home network and everybody is streaming high quality video, the net result will be a reduced viewing experience for everyone. (A lot more than you may have wanted to know, but a very very common question these days.)
Warning: viewing videos on mobile devices over mobile telephone networks will incur substantial usage of your plan bandwidth. Please find a Starbucks, McDonald's or other open WiFi location (coffee houses and public libraries are an excellent place to start!) who offer free WiFi when away from your home network in order to avoid additional charges to your mobile device plan.
Many of our videos are available with subtitles. Please visit the landing or main page of a workshop or digital edition and have a look at the top where this information is available. Within the video player itself the symbol for subtitles will be visible if the video contains subtitles.
Please use the form on the Contact Us form to get in touch with us for any questions or issues that you may still have.